Help & Support

Service Outages

Our network is constantly monitored 24 x 7. If a service disruption occurs, we usually know about it first. You may contact us via the Contact Us page, sending an email to support@ridgeviewtel.com or calling us at 800-591-3060.

PoE Device Troubleshooting Guide

For a troubleshooting guide on your Power Cycling the Power Over Ethernet (PoE) device please visit the PoE Troubleshooting Guide.

Installing your ATA device

For instructions on how to install your Analog Telephone Adapter (ATA) device please visit the ATA User Manual.

Frequently Asked Questions - FAQs

Do you have questions? Please visit the FAQ page to see commonly asked questions and answers.